Customer Service 'Hold' Music
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- Customer Service 'Hold' Music
Customer Service 'Hold' Music
31-01-2014 8:46 PM
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I enjoy it so much, almost to point I almost wish noone on your end would answer my call (sad, but true!)
My only suggestion would be to turn it down a bit. It can be quite deafening at times!
That is my sad little suggestion
Re: Customer Service 'Hold' Music
01-02-2014 12:30 AM
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Re: Customer Service 'Hold' Music
01-02-2014 8:44 AM
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When I was an IT Manager, I hooked up our phone systems music on hold input to a sound card on the server which had a loop of around 20 songs playing which I'd try and change every month or so. I was told off when the customers used to ring up and ask to be put back on hold because they were enjoying the music
Re: Customer Service 'Hold' Music
01-02-2014 12:26 PM
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Occasionally it would take it upon itself to shut down.
The resulting silence on hold made regular callers think they had been cut off and would hang up and redial.
Frustrating for the caller and the called.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Customer Service 'Hold' Music
01-02-2014 9:52 PM
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I did ask them for a CD of it. Can you believe they turned me down saying they didn't even know where to get it from? - Idiots - it's only on their phone system.. not too hard to ask the techs where to get it is it?
Re: Customer Service 'Hold' Music
01-02-2014 10:05 PM
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Ex-Broadband Service Manager
Re: Customer Service 'Hold' Music
01-02-2014 10:16 PM
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Re: Customer Service 'Hold' Music
02-02-2014 3:07 AM
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Personally, I suspect it lacks metal. I'd like to hear what Adam Walker would have as the hold music.
Re: Customer Service 'Hold' Music
02-02-2014 9:56 AM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Customer Service 'Hold' Music
02-02-2014 10:00 AM
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Re: Customer Service 'Hold' Music
02-02-2014 10:32 AM
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Re: Customer Service 'Hold' Music
02-02-2014 10:56 AM
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Re: Customer Service 'Hold' Music
02-02-2014 4:55 PM
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Re: Customer Service 'Hold' Music
02-02-2014 6:45 PM
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Still funny though.
Re: Customer Service 'Hold' Music
02-02-2014 7:06 PM
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Quote from: Eserim "don't go breaking my heart" on the retentions line yesterday was pure class.
I'd be surprised if this didn't end up on the COT hold playlist
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