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Temper Tantrums

elkieluca
Grafter
Posts: 204
Registered: 21-08-2010

Temper Tantrums

It seems to me that every time someone can't get what they want from PN, they stamp their feet and throw a tantrum asking for their Mac code and lo and behold they get what they asked for in the first place.
Now does this seem fair to everyone?
4 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Temper Tantrums

As a moderator  Lips are sealed
elkieluca
Grafter
Posts: 204
Registered: 21-08-2010

Re: Temper Tantrums

I had to look that face up Oldjim. Lol
Moderator
Moderator
Posts: 26,936
Thanks: 1,742
Fixes: 133
Registered: 14-04-2007

Re: Temper Tantrums

The squeaky wheel gets the oil  Huh

Customer and Forum Moderator.

Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Temper Tantrums

Hi there,
I appreciate it's not ideal and will certainly be feeding back on this, but it's no different to how nearly all other companies operate as per strat's post above. Plus it could be said that as it's a path that's open to all customers it's fair in that respect.
Bear in mind our COT team don't just agree to everything, in nearly every case a bargain is struck that makes sure all parties (us and the customer) are happy with the outcome.