cancel
Showing results for 
Search instead for 
Did you mean: 

Talk Talk Hacked

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,533
Fixes: 12
Registered: ‎01-12-2010

Talk Talk Hacked

talk talk , customers have had data stolen  Huh
http://m.bbc.co.uk/news/technology-31656613
how safe are we here at PN 
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
16 REPLIES
Community Veteran
Posts: 18,009
Thanks: 1,684
Fixes: 19
Registered: ‎06-11-2007

Re: Talk Talk Hacked

I know this has been moved to Feedback for Comment by PlusNet.....
but this must be the understatement of the year....
Quote

we have become aware that some limited non-sensitive information may have been illegally accessed in violation of our security procedure,"

Surely, ANY information stored about customers is "sensitive"... how can they justify that statement... ?  probably, trying to "save face" ( as in chinese/japanese culture) or trying to "play down" the severity of their lapse of security on this "non" sensitive information... 
They also state ......... this information MAY have been illegally accessed.... HUH ?  There has been a breach of security.... but they are saying "may" have been illegallly accessed... 
Really ? ? ? 

you can`t believe this company after a statement like that.....

Kremmen
Rising Star
Posts: 501
Thanks: 5
Fixes: 1
Registered: ‎13-04-2013

Re: Talk Talk Hacked

The statement that always amazes me is being conned into giving away bank details. There is no way I would reveal any bank details via phone, email or the net. If they don't know them then they aren't legit.
Let's be careful out there !
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Talk Talk Hacked

this was the interesting part
Quote
The attackers got at some of TalkTalk's internal systems via a third-party that also had access to its network. Legal action is now being taken against this unnamed third party.
Steve
Seasoned Pro
Posts: 6,818
Thanks: 315
Registered: ‎13-07-2009

Re: Talk Talk Hacked

That explains the email I received from them yesterday.
If life gives you lemons, make lemonade.
Community Veteran
Posts: 18,009
Thanks: 1,684
Fixes: 19
Registered: ‎06-11-2007

Re: Talk Talk Hacked

This is looking bad for PlusNet....

Five hours since the O.P... on Feedback... and not a word from PlusNet in answer to the question...........................  Shocked
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,533
Fixes: 12
Registered: ‎01-12-2010

Re: Talk Talk Hacked

originally i posted in Chit chat , as it wasnt a direct question for PN it was just a general comment .
but as its been moved i would have expected a reply from Staff here  Roll eyes
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Community Gaffer
Community Gaffer
Posts: 17,680
Thanks: 665
Fixes: 166
Registered: ‎05-04-2007

Re: Talk Talk Hacked

I'm not sure what answer you're expecting really! We're certainly not going to detail our security policies publicly. I'm also not sure why a new article about a different company relates to Plusnet.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Talk Talk Hacked

As I was the one who moved it
I was hoping for a general reassurance that third parties don't have direct access to your database
Kremmen
Rising Star
Posts: 501
Thanks: 5
Fixes: 1
Registered: ‎13-04-2013

Re: Talk Talk Hacked

I can only guess but TT have recently taken over BB from other companies plus TT are linked to Carphone Warehouse so there's a lot of possibilities. PN are in a totally different position with only BT as a parent.
I would suspect some form of 'error' (polite word) during one of the migrations.
Let's be careful out there !
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,533
Fixes: 12
Registered: ‎01-12-2010

Re: Talk Talk Hacked

As BT the parent co , would BT be party to PN systems ?
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Community Veteran
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: Talk Talk Hacked

Nope, they are different legal entities.
Kremmen
Rising Star
Posts: 501
Thanks: 5
Fixes: 1
Registered: ‎13-04-2013

Re: Talk Talk Hacked

Even safer then.  Smiley
It does sound like a case of phishing though so 'keep em peeled' as Shaw Taylor used to say.
Let's be careful out there !
bleeper24
Newbie
Posts: 6
Registered: ‎28-02-2015

Re: Talk Talk Hacked

Hi
    Just joined Plusnet after 8 years of good service from TT ( believe it or not ) Wink ... .bur poor Customer support and horrendous "outsourced " support lines finally forced the issue and I called it a day !
I've many years of network troubleshooting and also hardware and software support  experience ...so I hope I can contribute in some way here on Plusnet when my connection and switch over  is finalized  Smiley !
Community Veteran
Posts: 3,424
Thanks: 17
Registered: ‎18-01-2013

Re: Talk Talk Hacked

TT tend to be fine until you have an issue then all the trouble starts.
Having dealt with them on behalf of a neighbour, I'd be very wary of ever dealing with them personally ........