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Switching banks

elkieluca
Grafter
Posts: 204
Registered: 21-08-2010

Switching banks

I was a bit concerned about my direct debit account switch with you going smoothly as some of the feedback on here was less than positive but I have to say it went through the swap very well and I have absolutely no complaints.  It was all  very easy so I thought this feedback may stop others worrying for nothing as I was. 
4 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Switching banks

how much notice was there before your billing date
elkieluca
Grafter
Posts: 204
Registered: 21-08-2010

Re: Switching banks

There was just over 3 weeks which I guess helped. 
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Switching banks

indeed it did - the problem occurs when there is only a week or so for the change to happen
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Switching banks

Jim has nailed the root cause of the problem. I'm happy that this went smoothly for you though! Smiley
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet