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Surveymonkey Feedback

syates
Grafter
Posts: 62
Registered: ‎28-08-2012

Surveymonkey Feedback

Hi.  I was sent an email asking me to provide feedback via Surveymonkey, complete with a link to the feedback form.
However, when I press the link, I get presented with a page thanking me for taking the survey (i.e. the end page) rather than the feedback form itself. 
Have you filled in the answers you wanted for me already  Tongue
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,538
Thanks: 252
Fixes: 69
Registered: ‎27-04-2007

Re: Surveymonkey Feedback

Hi there,
I've checked the link from a copy of the email sent to you that's been recorded on your account and it seems to work as intended.
I'm wondering if you've recently completed another survey that might have been based on surveymonkey?
I'd clear your browser's cache of cookies and temporary internet files and see if that helps.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
syates
Grafter
Posts: 62
Registered: ‎28-08-2012

Re: Surveymonkey Feedback

Yes, I regularly get a survey to answer from Plusnet (the only Surveymonkey ones I do have)..
I cleared the Surveymonkey cookies and it seems to run OK now.. thanks for the help.