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Service is getting awfull

warbleeder
Grafter
Posts: 447
Thanks: 1
Registered: ‎04-03-2010

Service is getting awfull

so my internet has dropped twice today....(that ive noticed)
so i go to call plusnet to ask whats going on.....
01142 965198.... no sound .... suddenly ...press option two to speak to tech help.... silence for a sec again
then line gose dead?
7 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Service is getting awfull

Does the same thing happen on 0800 432 0200 or 0345 140 0200?
Chris Pettitt
Cloud Environments Engineer
warbleeder
Grafter
Posts: 447
Thanks: 1
Registered: ‎04-03-2010

Re: Service is getting awfull

nope works fine
cos ive been with you coming up 5 years i auto dial the 01142 number :/
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Service is getting awfull

Hmm I'm not sure, we don;t advertise the use of that number so if you need to get in touch, I'd use one of the above numbers if they're working without any problems.
Chris Pettitt
Cloud Environments Engineer
warbleeder
Grafter
Posts: 447
Thanks: 1
Registered: ‎04-03-2010

Re: Service is getting awfull

i was given it when i first signed up.... can you shed any light on whats happening with my net?
Community Veteran
Posts: 19,102
Thanks: 443
Fixes: 21
Registered: ‎31-08-2007

Re: Service is getting awfull

You may just have had a dicky connection on that occasion....... or is that repeatable everytime you use it?
warbleeder
Grafter
Posts: 447
Thanks: 1
Registered: ‎04-03-2010

Re: Service is getting awfull

going to keep a eye on it today see how it gose
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: ‎10-04-2014

Re: Service is getting awfull

Sorry for the late response, Warbleeder.
Was this resolved in the end?
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet