Service is getting awfull

[#1]

so my internet has dropped twice today....(that ive noticed)
so i go to call plusnet to ask whats going on.....
01142 965198.... no sound .... suddenly ...press option two to speak to tech help.... silence for a sec again
then line gose dead?

[#2]

Does the same thing happen on 0800 432 0200 or 0345 140 0200?

[#3]

nope works fine
cos ive been with you coming up 5 years i auto dial the 01142 number 😕

[#4]

Hmm I'm not sure, we don;t advertise the use of that number so if you need to get in touch, I'd use one of the above numbers if they're working without any problems.

[#5]

i was given it when i first signed up.... can you shed any light on whats happening with my net?

[#6]

You may just have had a dicky connection on that occasion....... or is that repeatable everytime you use it?

[#7]

going to keep a eye on it today see how it gose

[#8]

Sorry for the late response, Warbleeder.
Was this resolved in the end?
Matty