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Satisfaction.

gwgmw
Newbie
Posts: 2
Registered: 26-09-2014

Satisfaction.

As new customer with Plus Net I wish to expprees may complete satisfaction with the assistance given to me with the customer help team yesterday and today, that would be Mark in Manchester and Ben in Leeds. The friendly but NOT patronising manner was much appreciated. Well done and again many thanks.
Regards Geoff
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 151
Thanks: 23
Fixes: 1
Registered: 06-08-2014

Re: Satisfaction.

Morning gwgmw,
Thanks for your kind words. I'll take a look into your account and find the agents details and pass on that great feedback.
Have a lovely day!
Alex
If this post resolved your issue please click the 'This fixed my problem' button
 Alex D
 Plusnet Help Team
Superuser
Superuser
Posts: 11,274
Thanks: 2,718
Fixes: 22
Registered: 22-08-2007

Re: Satisfaction.

Geoff,
Welcome to the forums and PlusNET.  It is refreshing for someone to take time to say thank you.

@CRT,
Quote from: gwgmw
Mark in Manchester

Does this imply a new call centre not in Yorkshire?  Any jobs going?  Wink
Kevin
Plusnet Help Team
Plusnet Help Team
Posts: 151
Thanks: 23
Fixes: 1
Registered: 06-08-2014

Re: Satisfaction.

Morning Townman Smiley
Nope, nothing in Manchester. Mark is based in Sheffield. Leeds is expending in size however no new site on the cards.
Thanks.
Alex Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Alex D
 Plusnet Help Team