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Recent poor experience with Plusnet service has got me searching for a better ISP

BobbyV
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Recent poor experience with Plusnet service has got me searching for a better ISP

The first thing to catch my eye was on https://www.ispreview.co.uk and I quote:
"Over the past couple of years Plusnet has taken a bit of a hit and is no longer as well known for good customer support as it used to be"

3 REPLIES
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Re: Recent poor experience with Plusnet service has got me searching for a better ISP

Moderator's note:

Moved to appropriate board.

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Gel
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Re: Recent poor experience with Plusnet service has got me searching for a better ISP

rongtw
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Re: Recent poor experience with Plusnet service has got me searching for a better ISP

most probably the same reason i posted in general chat , the ISP review link .

Plusnet always say they have great customer service Lips are sealed but unfortunately this has been going downhill over the past few years , and is now being noticed everywhere .

its about time they took a step back to see what they doing wrong compared to a few years ago .

Even it look at Jelvs post from last year  27/11/16 what has changed ??  nowt !!

https://community.plus.net/t5/Plusnet-Feedback/Why-I-have-left-Plusnet/td-p/1389353

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