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Re: Unhelpful Customer Service

Phaeton
Rising Star
Posts: 128
Thanks: 36
Registered: ‎26-06-2007

Re: Unhelpful Customer Service

So again Plusnet have moved me onto another product without my knowledge, after this debacle I was put back on the 76Mbps which I should have been on from the start. Now it appears they have moved me onto a 33Mbps product, again the salesperson appear to able to tell the customer anything they want to hear & then do something completely different.

1 REPLY 1
Mav
Moderator
Moderator
Posts: 22,371
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Registered: ‎06-04-2007

Unhelpful Customer Service

Moderator's note:

Split from a five-year-old thread for better visibility.

Forum Moderator and Customer
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