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Protection

Diamond
Grafter
Posts: 60
Registered: ‎17-12-2008

Protection

Happy New Year email from PN today asking "Why not kick off the New Year safely and securely with 3 months free Plusnet Protect,* our Internet security package powered by McAfee then just £2 a month after."
Well the simple answer is,  I am not the type of person who blindly opens e-mail attachments, clicks spam ads for cheap Viagra, and follows links from pop-up windows, all while using an outdated browser, therefore  Microsoft Security Essentials offers a good enough level of protection to suits my needs free of charge, It runs quietly in the background, stays up to date automatically, and can be scheduled to run at any time or interval.
I'd much prefer emails from PN saying, Happy New Year, have a month free on us for being such a loyal customer, don't you agree?
20 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Protection

Yup  Grin
chandu
Rising Star
Posts: 580
Thanks: 8
Fixes: 2
Registered: ‎30-12-2010

Re: Protection

Quote from: Diamond

I'd much prefer emails from PN saying, Happy New Year, have a month free on us for being such a loyal customer, don't you agree?

Hear, Hear.  I second that.
Chandu.
Community Veteran
Posts: 18,838
Thanks: 274
Registered: ‎12-08-2007

Re: Protection

@Diamonds, got to agree with you there Wink
Heloman
Grafter
Posts: 519
Registered: ‎30-07-2007

Re: Protection

@Diamond
I also agree with everything you've said. Commonsense + MSE is sufficient for normal use.
There is also a plethora of excellent free anti-malware programs available in addition to MSE if anyone feels the need for extra protection.
IMHO McAfee and Norton are just for the gullible ( or total dummies)  Smiley
drj
Aspiring Pro
Posts: 1,104
Thanks: 43
Fixes: 1
Registered: ‎30-03-2011

Re: Protection

I use Norton - got this year's for the bargain price of £14.18 at Amazon
Diamond
Grafter
Posts: 60
Registered: ‎17-12-2008

Re: Protection

You were robbed drj,......... reset the computer to factory defaults and the 90 day free trial period starts all over again  Cheesy
Diamond
Grafter
Posts: 60
Registered: ‎17-12-2008

Re: Protection

Today's email
"For just £5 a month,* Plusnet Pro gives you a top-class connection, helping you keep up to speed with the office from the comfort of your own home",
Does this mean I would get OVER the maximum of 2mbps my line supports?
Somehow I doubt it.
Is it such a difficult task for Nick Rawlings Commercial & Marketing Director, Plusnet to identify the customers to which offers such as this would not apply and filter his marketing mails?
Heloman
Grafter
Posts: 519
Registered: ‎30-07-2007

Re: Protection

It certainly won't increase your maximum line speed.  It just ensures that all your traffic is prioritised rather than being managed or slowed down:
https://portal.plus.net/support/broadband/speed_guide/traffic_management.shtml
If, like me, you don't do gaming, P2P etc then it's not worth the money. But I can see that it could well be for some people.
I doubt that PN could easily target this at just that audience!
Diamond
Grafter
Posts: 60
Registered: ‎17-12-2008

Re: Protection

Another one today Angry, Unsolicited emails from Plusnet with various offers are starting to get on my nerves so sorry guys, autoemail@plus.net is now on my very aggressive spam filter, I'll take the chance of missing something important.
Superuser
Superuser
Posts: 9,807
Thanks: 1,176
Fixes: 67
Registered: ‎06-04-2007

Re: Protection

Why not set your Email Communication Preferences (link) to reflect that choice?
David
Diamond
Grafter
Posts: 60
Registered: ‎17-12-2008

Re: Protection

I had..... but seems to be ignored.
drj
Aspiring Pro
Posts: 1,104
Thanks: 43
Fixes: 1
Registered: ‎30-03-2011

Re: Protection

Am I wrong in thinking you SHOULDN'T report PlusNet emails as Spam because they're actually genuine marketing emails that you signed up for as part of the terms and conditions of joining the service?
Diamond
Grafter
Posts: 60
Registered: ‎17-12-2008

Re: Protection

Personally I like to be in control of what I pay for and content I receive. I no longer receive junk mail, canvassing telephone calls or cold callers at the door so why not control what reaches my computer.
When I first took on my rolling 1 month contract with PN, I did so via telephone where I stipulated that my details are not to be passed to a third party, and I did not wish to receive marketing emails. If that was not acceptable, no worries, plenty of other service providers willing to take my money and adhere to my request.
As my terms were agreed to by the sales person, it is safe to assume that I did not sign up for them.
By marking as spam, I am actually telling my email server to either place unwanted emails addressed to ME in a spam folder where I can choose to view before deleting,  or, delete at the server without saving,
ChrisL
Grafter
Posts: 734
Thanks: 4
Registered: ‎13-12-2007

Re: Protection

Quote from: Diamond
I had..... but seems to be ignored.

Ignoring your preferences is serious and you should complain about it, not have to take your own steps to deal with it.
I think it's OK to treat marketing emails as spam if you can't stop them coming after unsubscribing. What I don't like is emails being treated as spam INSTEAD of being unsubscribed from -- this just accepts that the email system is awash with a sea of junk without even trying to reduce it.
Rant over  Tongue
Chris