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Product Change Policy needs updating

Community Veteran
Posts: 26,718
Thanks: 931
Fixes: 10
Registered: 10-04-2007

Product Change Policy needs updating

http://www.plus.net/support/service/policies/product_change_policy.shtml
It has not been updated for the current product set.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Product Change Policy needs updating

not to mention this
Quote
Plusnet Pro, Plusnet Unlimited or Plusnet Premium customers moving to Plusnet Value would begin a new 12 month contract upon doing so.
Plusnet Help Team
Plusnet Help Team
Posts: 13,495
Thanks: 248
Fixes: 68
Registered: 27-04-2007

Re: Product Change Policy needs updating

Cheers chaps,
I'll raise a problem and get that flagged up here.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 13,495
Thanks: 248
Fixes: 68
Registered: 27-04-2007

Re: Product Change Policy needs updating

FYI,
problem 64917 now open.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team