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Product Change Policy needs updating

jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Product Change Policy needs updating

http://www.plus.net/support/service/policies/product_change_policy.shtml
It has not been updated for the current product set.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
3 REPLIES 3
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Product Change Policy needs updating

not to mention this
Quote
Plusnet Pro, Plusnet Unlimited or Plusnet Premium customers moving to Plusnet Value would begin a new 12 month contract upon doing so.
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,875
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Product Change Policy needs updating

Cheers chaps,
I'll raise a problem and get that flagged up here.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,875
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Product Change Policy needs updating

FYI,
problem 64917 now open.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team