Price increase on the way?

[#1]

Quote from: w23

Only line rental has been mentioned so far ...

Not so...  As I mentioned in my original post, it looks like the cost of Unlimited outside low-cost areas is increasing from £16.99 to £17.49.  Here are the relevant bits from the 'Here's the legal bit' section:
"If you sign up from 7th May to 9th June...
After the 12 month offer period you'll simply pay the standard price for your Unlimited Broadband (currently £9.99 a month in low cost areas otherwise £16.99 a month).
If you sign up from 10th June to 8th July...
After the 12 month offer period you'll simply pay the standard price for your Unlimited Broadband (currently £9.99 a month in low cost areas otherwise £17.49 a month)."

[#2]

Quote from: janitor

Yes but post office use talktalk   :'(, be afraid be very afraid.

If that's the Wholesale side of TalkTalk they are OK - Andrews & Arnold use TalkTalk Wholesale lines so they can't be that bad! (http://aaisp.net.uk/broadband-TT.html)
It's TalkTalk Retail who are crap!

[#3]

If you look at the post office telephone and bb forum on think broadband, once TalkTalk took over a company that never had  hardly any complaints, was all of a sudden getting loads, so I think anything tt touch turns to mush.

[#4]

Quote from: alanj

Quote from: w23 Only line rental has been mentioned so far ... Not so...  As I mentioned in my original post, it looks like the cost of Unlimited outside low-cost areas is increasing from £16.99 to £17.49.

Sorry, my mistake, missed that specific point (luckily I have no concern myself about high-cost area pricing). Might the change from Market 1/2/3 to Market A/B (and the relative number of customers in each area) be the driving factor for this change?
Fingers still crossed for no general increase in Broadband pricing since I'm happy with Plusnet and don't want to have to go shopping elsewhere.

[#5]

it would rather depend how fast PlusNet apply the price change, surely if they get enough customers before the announcement then there price wont change until the contract refresh point

[#6]

At the moment im paying £17.99 for plusnet extra broadband, £14.99 line rental and £4.50 for Talk anytime £37.48 per month ( without any other stuff like mobile calls etc) this is on a market 1 exchange where BT wholesale are the sole provider ( or something like that )
I could move to an LLU supplier such as Talk talk retail who are one of the LLU suppliers that have kit in my local market 1 exchange and get the broadband element for £3.99 per month as opposed to plusnets £17.99 which over  time will save me a signifficant amount of money.

If after this price re-fresh plusnet are significantly more than talk talk, i will be off. im aware of talk talks poor reputation online , however the price plusnet charge in comparison is taking the proverbial.
Im also aware that some will blame offcom for this, and while offcom have a part to play, you would have thought the plusnet would have mode some more noise about this whole market 1/2/3 charade forcing them to pay BT wholsale more and as a result the costs are passed on to the end user.
As plusnet are a BT company liek openreach/wholesale etc the money all ends up at Bt in the end so the current system suits Plusnet and their masters at BT down to the ground.

[#7]

@pint If you are out of contract have you thought of contacting the Customer Options Team (0845 140 6002 and 0330 123 9197) to negotiate a better deal?
I am also on a Market 1 exchange but pay nowhere near what you're paying and I am on unlimited. I did leave for Talk Talk but was back within 9 months!

[#8]

I pay only slightly more than that for unlimited fibre and the mobile calls option .....

not sure why I got the mobile calls option though one month some people in the house rang mobiles all the time and it cost us over £20 and again the following month (which was when I took the option) and since then I don't think a single mobile has been rung from the land line .....

[#9]

Quote from: Mav

@pint If you are out of contract have you thought of contacting the Customer Options Team (0845 140 6002 and 0330 123 9197) to negotiate a better deal? I am also on a Market 1 exchange but pay nowhere near what you're paying and I am on unlimited. I did leave for Talk Talk but was back within 9 months!

I joined plusnet in May 2004, so im guessing im out of contract?
As for phoning for a better deal, i dont want to be tied into something at a higher price for 12/18/whatever months if/when the new market A/B pricing kicks in and i could have been on a cheaper deal had I waited.

And for fibre, plusnet charge £26.99 for that, which would bump my monthly bill up to £46.48, annual cost £557.76 - Talk talk would be £34.45, £413.4 annual
current44 cost plusnet  £37.48 monthly, or £449.76 over a year (ADSL/line rental/anytime calls)  talk talk £24.95 per moth, £293.4 annually. 
At the moment like for like Talk Talk are £156.36 cheaper over the space of a year.
If plusnet Raise their prices even further then I will be off like a shot.
Edit, it appears that I am still in contract with plusnet as despite the comments by a member of plusnet staff elsewhere on here

Quote

Hi ppressure, I'm sorry that you feel so negatively regarding the cancellation charge. the charge that you're referring to, is the Cessation Fee, this is the cost to disconnect your line entirely. If you were moving provider and the line wasn't disconnected, this charge would not be applicable. I'm really sorry that you got hung up on, I'll find out what happened there and send the appropriate feedback on to those agents. The charge applied is what is charged by our suppliers, so we therefore pass that charge on I'm afraid.

Plusnet are penalising those who move to another provider  ( ie  Talk talk )  and whose line is not disconnected

[#10]

Quote from: pint

Edit, it appears that I am still in contract with plusnet as despite the comments by a member of plusnet staff elsewhere on here Quote Hi ppressure, I'm sorry that you feel so negatively regarding the cancellation charge. the charge that you're referring to, is the Cessation Fee, this is the cost to disconnect your line entirely. If you were moving provider and the line wasn't disconnected, this charge would not be applicable. I'm really sorry that you got hung up on, I'll find out what happened there and send the appropriate feedback on to those agents. The charge applied is what is charged by our suppliers, so we therefore pass that charge on I'm afraid. Plusnet are penalising those who move to another provider  ( ie  Talk talk )  and whose line is not disconnected

No they're not.
What they're saying is if you cease the line altogether then there's a charge (They're charged by BT and just passing it on), if you migrate to another provider i.e TT, there is no charge

[#11]

Quote from: pint

Quote from: Mav @pint If you are out of contract have you thought of contacting the Customer Options Team (0845 140 6002 and 0330 123 9197) to negotiate a better deal? I am also on a Market 1 exchange but pay nowhere near what you're paying and I am on unlimited. I did leave for Talk Talk but was back within 9 months! I joined plusnet in May 2004, so im guessing im out of contract? As for phoning for a better deal, i dont want to be tied into something at a higher price for 12/18/whatever months if/when the new market A/B pricing kicks in and i could have been on a cheaper deal had I waited.

The result of my negotiation with the COT team was a price for Unlimited that is lower than for Market 2/3. I did agree to a 24 month contract but, then again, I have always been happy with PlusNet's service and support.
In fact, I always negotiate new deals whether it's insurance, mobile, broadband, etc. Never been dissapointed yet

[#12]

Quote from: DaveyH

No they're not. What they're saying is if you cease the line altogether then there's a charge (They're charged by BT and just passing it on), if you migrate to another provider i.e TT, there is no charge

Looking at these threads: http://community.plus.net/forum/index.php/topic,126961.0.html and http://community.plus.net/forum/index.php/topic,125583.0.html it would seem that the cessation charge *is* payable when transferring to a LLU provider like TT or Sky...

[#13]

since oct 2013 bt has applied a cessastion charge to the pstn side of the product when moving to LLU provider..... that is what's being charged for as it was deemed unfair to charge the full 60 pounds via the gaining provider and not charge via the loosing provider......apparently this represents a more open and competitive market, however no charge is raised if the service remains as a pstn transfer and a mac code is used ......despite the fact that it still requires someone to physically enter the exchange and swap your line to a different card in the dlsam.....

[#14]

Im waiting to see what happens at this stage, if plusnet do increase their prices, and other providers are signifficanlty cheaper and plusnet are still signifficantly more expensive then I shall be of to isp pastures new.
I get the feeling that plusnet are not thesame plusnet i signed up with 10 years ago.

[#15]

Well there's no sense trying to make any decision before any announcement.
Plusnet have always represented a good balance of value and service (for most at least), let's hope it stays that way.