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Praise where due

gunfar
Hooked
Posts: 5
Thanks: 2
Registered: ‎09-12-2016

Praise where due

I joined Plusnet on 30th November & I would just like to say how pleased I am with the service. So far it has been trouble free & faster than my previous provider. On the occasion when I had a query it was dealt with efficently.I wish I had changed before so well done Plusnet

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5 REPLIES
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: ‎10-04-2014

Re: Praise where due

Thanks for the great feedback and welcome to the forums @gunfar Smiley

Let us know if you have any queries further down the line.

Matty

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
gunfar
Hooked
Posts: 5
Thanks: 2
Registered: ‎09-12-2016

Re: Praise where due

I have seen several posts regarding the cashback. I joined on 30th November & received an e-mail confirming I would receive it I have not so yet so just want to jog your memory.

Plusnet Help Team
Plusnet Help Team
Posts: 6,125
Thanks: 592
Fixes: 231
Registered: ‎01-01-2012

Re: Praise where due

I'm getting this looked into for you.

[edit]

We've escalated this with our marketing team.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
gunfar
Hooked
Posts: 5
Thanks: 2
Registered: ‎09-12-2016

Re: Praise where due

Thank you Matthew. Cheque received today

Plusnet Help Team
Plusnet Help Team
Posts: 6,125
Thanks: 592
Fixes: 231
Registered: ‎01-01-2012

Re: Praise where due

Glad to hear it!

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team