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Plusnet - New Network

Anotherone
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Re: Plusnet - New Network

You've already been told there is no definitive timescale. I'm sure Plusnet will provide an update when there is more news, just like they do with everything else  Undecided
Chris
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Re: Plusnet - New Network

I'm not sure what updates you're after? It's still ongoing.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Anonymous
Not applicable

Re: Plusnet - New Network

Lips_are_sealed  Roll_eyes
rongtw
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Re: Plusnet - New Network

Anotherone , Yes we have been TOLD !!! lots of things ,, but they for some reason never appear .
this so called New Network is going by what i read , been told is supposedly a improvement over the present set up .
As it is a ongoing update , i wonder as i posted in gaming to ask anyone on new network if it made a difference , No replies so i think no one who plays games has been moved as yet  Roll_eyes
and as there has not been a lot of posts about moves to the new network , it looked as it has gone astray like many other PN updates ie when the new forum arrives ? how long ago did we first get told of this and still awaiting further news 
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Anotherone
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Re: Plusnet - New Network

Quote from: St3
I just had a pm offering to move me over in march, i said go ahead .... atm my internet is ok but if things go downhill i will just switch supplier as im not far off completing my 18 month firbe contract.

Have you been moved yet St3?
Townman
Superuser
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Re: Plusnet - New Network

Some people need to get out more!  Undecided

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Gus
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Re: Plusnet - New Network

Had the same offer as St3 but declined, past history of the new improved roll outs haven't been true so letting others beta test it.  Edinburgh and all its nodes was the area affected in my offer.
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summers
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Re: Plusnet - New Network

Quote from: sarczoid
the IPv6 comments make me laugh, there really is no point

No, they use ":" instead Wink
Chris
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Re: Plusnet - New Network

Quote
it looked as it has gone astray like many other PN updates ie when the new forum arrives ?

Guessing you missed my update a week ago on this? http://community.plus.net/forum/index.php/topic,148724.msg1311765.html#msg1311765
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St3
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Re: Plusnet - New Network

Anotherone, i was told possible mid march but i dont mind really, i guess it will happen when they are ready Smiley
Anonymous
Not applicable

Re: Plusnet - New Network

This doesn't sound very promising -
Quote from: nbk
an annoyance with the new network...
Seemingly permanently connected to the same gateway on the same IP subnet so you can't gateway hop to see if you can get a better connection...
The old network was seemingly better for my needs 😛

Cry
rongtw
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Re: Plusnet - New Network

PN ?? is this correct , once on the new network you cannot gateway hop  Shocked
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dave
Plusnet Help Team
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Re: Plusnet - New Network

Hi everyone,
Been a while since I've posted on here, been very busy working on the new network so I'd just like to try and clear up a few things about what we're doing here.
I'll start with timescales. The new network is being enabled geographically and by product and customers are being moved in batches each week using these and other selection criteria (we aren't moving customers that have an open fault or are in the process of upgrading to fibre for example). Until full national coverage is ready it makes it tricky to put new customers on so we're just electively moving existing customers for the time being until we've completed the coverage.
We've asked a few people to help out with testing and as we've run out of areas where we have staff members and I'd like to say thanks to those that said they will, it's really appreciated as it means we can get some feedback before we move thousands of people over. Next on the list is Cardiff next week and Edinburgh at the beginning of April.
Gateway hopping is now something that you won't see in the same way as the new network doesn't have gateways as such to hop between. On the old network your connection would be routed to the BT BRAS which would then in turn send the traffic to one of our gateways over L2TP where your PPP session terminates. On the new network the PPP session terminates on the BT BRAS instead and the traffic is simply IP over to us. Which is why you see a load of different hops in the traceroute, those hops are there on the old network but they are hidden because by the L2TP tunnel. The new network is built on 100Gbps technology too with multiple routes through the network which can change without having to gateway hop and therefore should be more seamless.
Also without having the gateways we're also removing a point of failure and piece of fragility - the L2TP session. There are certain types of maintenance work or certain types of outage that can cause a drop of the L2TP session meaning from a customer point of view they have to wait for their router to detect the session is down and re-establish it, in most cases that's quite quick but on the new network because we now see IP traffic the session won't drop and the traffic just fails over to another route without anyone noticing.
As the PPP session terminates on the BT BRAS the IP address that you are assigned is given by the BT BRAS, depending on how many customers we have on the BRAS you're on you're likely to see very similar IP addresses, even the same IP address each time you disconnect and reconnect. We provide BT a big pool of IPs and they divvy them out to each BRAS based on how many customers we have on each one. Even on the old network you'd still be connecting to the same BT BRAS every time just now we're having the BRAS give you the IP address instead of having it pass the traffic on to our gateways.
Let me know if there's anything else that needs clarifying and I'll try and clear it up.
Dave Tomlinson
Enterprise Architect - Network & OSS
Plusnet Technology
w23
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Re: Plusnet - New Network

Sorry if it's been asked or answered before Dave but I don't fancy wading back through the thread...
Will existing static IPs remain the same when transferred to the new network?
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rongtw
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Re: Plusnet - New Network

Cheers for the update Dave  Wink
i would also be interested to find out if static IP will stay the same
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