Plusnet Fibre - Slower than Dial Up, Avoid

[#1]

only 2 ways you can get that,
1. Your phone line is faulty and you can claim for every day after the first 3 that it's still down.
2. You have a business broadband line which as a financially backed SLA (such as with BT)
Otherwise - out of luck.

[#2]

I presume that you were talking about the compensation mentioned in reply #13 Pete