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Plusnet Assist

FIXED
Browni
Aspiring Hero
Posts: 2,280
Thanks: 775
Fixes: 45
Registered: 02-03-2016

Plusnet Assist

Are you aware that this is still being promoted in one of your customer emails?

Dear xxx,

[This feedback request email has been sent from an automated system as a result of a recent contact with the Plusnet Customer Support Centre. Please accept our apologies if you have received the email in error.]

At Plusnet, we very much value the opinions of our customers and we\'d love to hear about your recent experience with our Customer Support Centre. The survey can be found via the link below, and should take no more than a few minutes to complete.

https://www.surveymonkey.com/s/xxxxxx

In anticipation, I would like to thank you for taking the time in helping us to build a world class Customer Support Centre.

Did you know you can download Plusnet Assist free for all your Windows PCs and laptops? It\'s great for watching out for connection problems and alerts you with help if you need it. It\'s a completely free part of your service. Install it now and you might find it useful in the future.

Find out more and get it now at www.plus.net/assist

Regards,

xxxxxxx
Head of Customer Service
http://www.plus.net/
Email ref: E1000
--
Plusnet plc
Registered Office:
The Balance, 2 Pinfold Street,
Sheffield, S1 2GU
Registered in England no: 3279013

I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy
4 REPLIES
Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: 31-08-2007

Re: Plusnet Assist

I'm pretty certain that this has been raised before and noted by staff here - I'm not going to waste my time trying the "search" to find the previous occasion(s).

I think that we all assume that @Chris has passed this on to the relevant people. If not, your post will serve as a reminder Undecided

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,531
Fixes: 12
Registered: 01-12-2010

Re: Plusnet Assist

Plusnet Assist is not currently compatible with Windows 8 or Internet Explorer versions 10 and above.  Cheesy

I forget how many times this has been posted on Old forum ,,,, Cant believe PN are still pushing this

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Plusnet Help Team
Plusnet Help Team
Posts: 4,306
Thanks: 936
Fixes: 184
Registered: 25-03-2015

Re: Plusnet Assist

Fix

I've made sure this has been flagged up.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
Browni
Aspiring Hero
Posts: 2,280
Thanks: 775
Fixes: 45
Registered: 02-03-2016

Re: Plusnet Assist

Cheers Harry.

I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy