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PlusNet chat drop down option is NOT available any more

Gel
Seasoned Pro
Posts: 1,625
Thanks: 165
Fixes: 14
Registered: ‎02-08-2007

PlusNet chat drop down option is NOT available any more

INVALID DROP DOWN: Cry
Annoying that one of drop down options in chat, in response to "If Chat had been unavailable today would you have.."

'e mailed or raised a ticket'

WotHuhHuh?
As you are inevitably surfing whilst you wait for a "chat" response, why can't "chat" initiate a tone on your pc to alert you
to return?