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PN main site

FIXED
rhohne
Rising Star
Posts: 82
Thanks: 5
Fixes: 1
Registered: ‎26-04-2011

PN main site

Anyone else noticed that the sub menus for 'Perks' 'Help' and 'Sign in' have been incorrectly modified

 

No sub menu on 'Perks'

'Perks' options are under 'Help'

'Help' options are under 'Sign in'

'Sign in' options have disappeared

 

6 REPLIES 6
Townman
Superuser
Superuser
Posts: 24,112
Thanks: 10,268
Fixes: 176
Registered: ‎22-08-2007

Re: PN main site

To be clear, this is the very top menu for a not signed in user.

Screenshot 2023-07-06 130837.png

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

rhohne
Rising Star
Posts: 82
Thanks: 5
Fixes: 1
Registered: ‎26-04-2011

Re: PN main site

 That is correct. The same error is also present if you log into your broadband account.

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,132
Thanks: 1,810
Fixes: 501
Registered: ‎01-01-2012

Re: PN main site

Fix

Thanks for flagging all.

I've reported this to the relevant people to look into 

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
quelquod
Pro
Posts: 668
Thanks: 147
Fixes: 1
Registered: ‎31-07-2007

Re: PN main site

Now they seem to have “fixed” it by deleting “Sign-In” altogether and putting it under “More”. Have PN never heard the adage “if it ain’t broke don’t fix it”? 

maybe they don’t want anyone signing in? 😉

Democracy - 3 wolves and a lamb voting about what to have for lunch!
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,676
Thanks: 10,311
Fixes: 1,607
Registered: ‎21-04-2017

Re: PN main site

Looks fine to me.

Capture.PNG

I think "Sign in" shows under "More" when the browser size is too small to fit all of the options in. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Townman
Superuser
Superuser
Posts: 24,112
Thanks: 10,268
Fixes: 176
Registered: ‎22-08-2007

Re: PN main site

It is a really smart responsive layout.

If the options cannot all fit in the viewport, the last space is replaced by "More" and what does not fit goes into the "more" drop-down.  It is not broken, it is just darned smart!

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.