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OTHER broadband use

golf1348
Newbie
Posts: 2
Registered: ‎28-02-2016

OTHER broadband use

Suddenly this month my broadband usage has shot up because of strange OTHERS in my broadband breakdown. I had an email chat with plusnet but they couldnt help me. Has this happened to you and were you abble to stop it
4 REPLIES
nadger
Rising Star
Posts: 4,498
Thanks: 46
Registered: ‎13-04-2007

Re: OTHER broadband use

Looking at my usage breakdown I can see 7.47Gb against " other" but on unlimited it's not really a problem.
Surely it just means usage that doesn't fall into other categories on list
golf1348
Newbie
Posts: 2
Registered: ‎28-02-2016

Re: OTHER broadband use

hello john, i have a limit of 10mg a month so it matters to me!!
XenoGuy
Grafter
Posts: 77
Registered: ‎27-02-2014

Re: OTHER broadband use

10mb? You mean 10gb surely.
Community Veteran
Posts: 1,850
Registered: ‎04-04-2007

Re: OTHER broadband use

The explanation here http://www.plus.net/support/broadband/speed_guide/traffic_management.shtml
Some applications not using the standard port may not be identified correctly by our system, as we use DPI to identify applications on the network. These applications may be classified as 'other' traffic in which case a lower priority may apply.
So it's some application that the traffic management can't identify or the standard port for an application is not in use.
In 99.999% of cases this is not an issue.
Can you check and validate all devices on your network. Change your wireless network password if you suspect someone is accessing your network without permission.