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No response to support ticket in over two weeks

danielhomer
Interested
Posts: 1
Registered: ‎13-11-2018

No response to support ticket in over two weeks

I opened a support ticket over two weeks ago regarding a reverse DNS change and still haven't received a response from PlusNet. Could someone take a look at it please?

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MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,175
Thanks: 1,050
Fixes: 405
Registered: ‎01-01-2012

Re: No response to support ticket in over two weeks

Sorry to hear you haven't had a response regarding this.

I've picked this up for you now and made the changes

Let us know if you have any further issues

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team