No response to support ticket in over two weeks

danielhomer · ‎13-11-2018

I opened a support ticket over two weeks ago regarding a reverse DNS change and still haven't received a response from PlusNet. Could someone take a look at it please?

MatthewWheeler · ‎01-01-2012

Sorry to hear you haven't had a response regarding this.

I've picked this up for you now and made the changes

Let us know if you have any further issues

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button

Matthew Wheeler
Plusnet Help Team

No response to support ticket in over two weeks

No response to support ticket in over two weeks

Re: No response to support ticket in over two weeks