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No facility to send e-mails to Plusnet?

zilch777
Dabbler
Posts: 22
Thanks: 2
Fixes: 1
Registered: 08-07-2015

No facility to send e-mails to Plusnet?

Not being able to send e-mails to PN* is a pest. As what I want to convey is a bit detailed and my hearing is poor I try to avoid phone calls which seems to be the only option; LiveChat was good but hardly works any more. Things have been shovelled into Community where unpaid helpers do their best, but my issue has personal stuff in it so it's not possible.

*unless I've missed it somehow; everything I've tried ends up at 0800

 

4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,509
Thanks: 518
Fixes: 194
Registered: 01-01-2012

Re: No facility to send e-mails to Plusnet?

We don't have a e-mail address I'm afraid.

What's happening when you try to get on LiveChat?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
zilch777
Dabbler
Posts: 22
Thanks: 2
Fixes: 1
Registered: 08-07-2015

Re: No facility to send e-mails to Plusnet?

Not available usually, and that's during the day

Plusnet Help Team
Plusnet Help Team
Posts: 5,509
Thanks: 518
Fixes: 194
Registered: 01-01-2012

Re: No facility to send e-mails to Plusnet?

Do you have a ad-blocker installed?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
zilch777
Dabbler
Posts: 22
Thanks: 2
Fixes: 1
Registered: 08-07-2015

Re: No facility to send e-mails to Plusnet?

Disabled, still no LC. I'll give it up for now, maybe try again tomorrow.