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No date for broadband activation

Regnor
Newbie
Posts: 1
Registered: 06-02-2016

No date for broadband activation

Phone changed over yesterday in the early hours, but no sign of broadband yet. So been without internet for over 30 hours so far...  What's happening?
2 REPLIES
Community Veteran
Posts: 2,558
Thanks: 172
Fixes: 2
Registered: 27-05-2011

Re: No date for broadband activation

Unless you have told them to the loosing provider should not disconnect your broadband until PN are ready to take over the provision
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
Plusnet Help Team
Plusnet Help Team
Posts: 4,086
Thanks: 791
Fixes: 171
Registered: 25-03-2015

Re: No date for broadband activation

Hi Regnor, glad to see you were online a few hours after making this post.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team