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New customer Very happy

Posts: 2
Thanks: 4
Registered: ‎26-02-2018

New customer Very happy

We joined plusnet with an ongoing problem on our broadband and telephone line, Within 2 weeks of joining and after months  of conversations with our old provider BT, the fault has been rectified, our line speed is excellent and our phone line clear as a bell.  Customer service at Plusnet were beyond helpful, they got the job done and made a new customer even more happy they made the decision to move provider. Thank you so much for your professionalism and great service in getting our problem resolved, we cant thank you enough after what seemed a lifetime of excuses and  poor responses from BT, Im only annoyed with myself that we didn't make the change much sooner.

Plusnet Help Team
Plusnet Help Team
Posts: 8,670
Thanks: 1,350
Fixes: 456
Registered: ‎01-01-2012

Re: New customer Very happy

Glad to hear all has gone well!

Thanks for the feedback.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team