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New User Feedback . .

glynnw
Newbie
Posts: 3
Registered: 04-07-2013

New User Feedback . .

Huh
Well I dont't know what to expect, suppose with being with BT for years I'm kind of apprehensive.... first thing is a user name which they spelt wrong!!    gylnn instead of glynn  Angry .. . . and cannot be changed.  Somehow I don't think i'll be using that email address...
Well done pulsnet    Cheesy . . . fingers crossed everything else goes ok  Undecided
5 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: New User Feedback . .

Hi there,
Really sorry to hear that, how was it you signed up?
I'll see if there's anything we can do about the username, and certainly hope everything goes smoothly from here.
RickK
Grafter
Posts: 60
Registered: 03-07-2013

Re: New User Feedback . .

Hi Glynn,
I am in the same boat, my connection will be set up on the 22nd, but I can cause chaos on the forums till then Smiley Been with BT too, but PN's pricing and from what I can see active support has made me very interested.
Hopefully they will sort out your username and welcome!
glynnw
Newbie
Posts: 3
Registered: 04-07-2013

Re: New User Feedback . .

Hi Matt - Signed up through Carphone Warehouse in the store.... all names were correct at their end. . . 
Same here RickK, if BT are unable to offer their loyal customers better deals why should we stay. Can't grumble at PN's pricing at all (less than half what I was paying). Just hope the service does what it says on the tin! No connection date as yet.... and still waiting on a MAC key.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: New User Feedback . .

Hi there,
Just popped a ticket on your account glynnw, hope that helps (and also hope it makes sense!)
Cheers.
glynnw
Newbie
Posts: 3
Registered: 04-07-2013

Re: New User Feedback . .

Just changed over 20 mins ago . . . a day earlier than originally planned! . . Username in the pipeline for a change too !!...All's good at this end!!  Cool 3 laptops, 4 androids and sky all wirelessly firing on all cylinders.
No different to yesterday. Well done PlusNet  Smiley