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New Router

valart
Grafter
Posts: 418
Thanks: 1
Registered: 09-10-2007

New Router

My broadband as been fine for the last three months since I plugged my router into my main socket and fit a new filter I had many disconnections for many months having great service now,the only thing that could go wrong is the router would pack so I just wondered if it did how long would it take for you to send me a new router I would hate to be without my broadband for to long.
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,263
Thanks: 199
Fixes: 62
Registered: 27-04-2007

Re: New Router

Hi there,
We'd expect any routers we dispatch to reach you within 3 working days. We find in a lot of cases they arrive on the next working day though.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team