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New Router

Posts: 418
Thanks: 1
Registered: ‎09-10-2007

New Router

My broadband as been fine for the last three months since I plugged my router into my main socket and fit a new filter I had many disconnections for many months having great service now,the only thing that could go wrong is the router would pack so I just wondered if it did how long would it take for you to send me a new router I would hate to be without my broadband for to long.
Plusnet Help Team
Plusnet Help Team
Posts: 16,885
Thanks: 883
Fixes: 221
Registered: ‎27-04-2007

Re: New Router

Hi there,
We'd expect any routers we dispatch to reach you within 3 working days. We find in a lot of cases they arrive on the next working day though.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team