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Need some help re suprise router

Community Veteran
Posts: 1,817
Thanks: 11
Registered: ‎30-07-2007

Need some help re suprise router

HI,
I have just recieved a text to say that my router should arrive tomorrow?  I cannot make calls while at work to phone the help desk.

Could someone please advise if a new router is on it's way or if the text is in relation to ticket 80961981
Regrdas,
podman
5 REPLIES
Plusnet Alumni (retired) LinnPlusnet
Plusnet Alumni (retired)
Posts: 1,686
Registered: ‎03-02-2014

Re: Need some help re suprise router

Hi podman,
I've created Ticket: 82357161 on your account regarding this. Sorry for any confusion caused!
Community Veteran
Posts: 1,817
Thanks: 11
Registered: ‎30-07-2007

Re: Need some help re suprise router

www.plus.net. showing as currently unavaliable?
Plusnet Alumni (retired) LinnPlusnet
Plusnet Alumni (retired)
Posts: 1,686
Registered: ‎03-02-2014

Re: Need some help re suprise router

It seems fine on our end. Are you able to view other websites? Maybe try it in a different browser?
Community Veteran
Posts: 1,817
Thanks: 11
Registered: ‎30-07-2007

Re: Need some help re suprise router

Thank you. That's the fisr time I have seen that info on the ticket.
Site back up now too.
podman
Plusnet Alumni (retired) LinnPlusnet
Plusnet Alumni (retired)
Posts: 1,686
Registered: ‎03-02-2014

Re: Need some help re suprise router

No problem Smiley glad it's sorted. Hopefully they should be delivered tomorrow Smiley