My experience with Plusnet has always been good

daveplus · ‎25-08-2010

Just to give any non-Plusnet users a bit of balance, I have had my fibre service moved three times since December 2013 and the move went without a hitch each time. Since I started with Plusnet, and shortly after that joined the FTTC trial, I have not had a service interruption (except for a couple of universal failures) or degradation and have always had around 38mbps fibre download speed.

Bendo · ‎08-01-2014

Must admit my service has always been good too, whats done it for me is the yearly way above inflation price rises whilst at the same time cutting service like the reduction in the helpdesk hours under the guise of cutting queues during the day, - that doesn't seem to have happened.
Good honest broadband from Yorkshire, well if they want to be honest they could add the tag line We'll raise our prices. I suspect they have lost a lot more users than they expected with this round of price increases.

Townman · ‎22-08-2007

Most providers appear to be raising line rental by £1pcm.

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Razorback · ‎08-08-2014

Cartel?

HarryB · ‎25-03-2015

Thanks for the good feedback Dave

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Plusnet