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Migrating away - heard nothing from plusnet

sjptd
Grafter
Posts: 494
Thanks: 4
Registered: ‎01-09-2014

Re: Migrating away - heard nothing from plusnet

@alanj  Is the new provider Pulse8 by any chance?  It would be interesting to hear who it is and how you get on with them.  Good luck with whoever it is
SpendLessTime
Hero
Posts: 3,000
Thanks: 928
Fixes: 86
Registered: ‎21-09-2009

Re: Migrating away - heard nothing from plusnet

@MattyC
Did you notice from the email posted at 12:28 that mobile phone users are still being directed to a paid for number? Shouldn't it be the freephone number now for all callers as 0800 numbers are free from all UK mobiles now?
Ex - Plusnet Customer (2009 - 2023) now with BT
MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
Fixes: 46
Registered: ‎10-04-2014

Re: Migrating away - heard nothing from plusnet

Quote from: alanj
'If that's not right, or you'd like to speak to someone about your account, call us as soon as possible for free on 0800 073 3057 from a landline or, at UK landline rates on 0330 123 0178 from a mobile, before 4pm on 20th July 2015. The sooner you call the easier it is to change things.'

Cheers George.
I wonder if I can get the wording of that changed now that it's been signed off. Will ask either way.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet