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MOVED: Support system confusing, difficult to use and designed to prevent contact?

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MOVED: Support system confusing, difficult to use and designed to prevent contact?

This topic has been moved to Broadband and Routers as the OP has a broadband issue.
[iurl=http://community.plus.net/forum/index.php?topic=103504.0]http://community.plus.net/forum/index.php?topic=103504.0[/iurl]

Customer and Forum Moderator. Windows 10 Firefox 64.0 (64-bit)