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Live Chat Fail!

PembsPanther
Grafter
Posts: 246
Thanks: 2
Registered: ‎07-07-2012

Live Chat Fail!

So, I have a speed issue with my fibre, been to the bt wholesale site got a screen print though I will go on live chat make it nice and simple, uh ohhhhhhhh 44 people in the queue!

Luckily got nowhere to go this morning!

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 4,427
Thanks: 999
Fixes: 193
Registered: ‎25-03-2015

Re: Live Chat Fail!

Apologies for the wait times on chat.

 

Sorry to see your speeds seem significantly lower than the sync speeds that are being reported on your connection.

 

I see you've raised this as a fault with us online not too long after making this post. This has already been raised with our suppliers and we'll be back in touch once we receive an update from our suppliers.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team