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Link to "register your additional needs" is broken

FIXED
RobotToaster
Newbie
Posts: 2
Registered: ‎13-01-2026

Link to "register your additional needs" is broken

I was told I should register my "additional needs" before the digital switchover affects me, but the link to do so here https://www.plus.net/help/legal/here-for-you/ leads to an error page
5 REPLIES 5
jab1
The Full Monty
Posts: 23,565
Thanks: 8,354
Fixes: 353
Registered: ‎24-02-2012

Re: Link to "register your additional needs" is broken

Very strange, @RobotToaster  - it loads perfectly well for me.

John
Gandalf
Community Gaffer
Community Gaffer
Posts: 27,075
Thanks: 11,161
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Registered: ‎21-04-2017

Re: Link to "register your additional needs" is broken

Fix

I've flagged this to our digital team, thanks for the feedback!

The correct link is https://www.plus.net/my.html?action=additionalsupport

@jab1 I think they mean the link to "register your additional needs" after clicking on the URL. 

Anoush Mortazavi
Operations Assurance Professional
Plusnet
jab1
The Full Monty
Posts: 23,565
Thanks: 8,354
Fixes: 353
Registered: ‎24-02-2012

Re: Link to "register your additional needs" is broken

OK , @Gandalf - wasn't that clear, and I didn't get an 'error page' on clicking the link, although I suspect I was misdirected.

John
RobotToaster
Newbie
Posts: 2
Registered: ‎13-01-2026

Re: Link to "register your additional needs" is broken

Gandalf is correct, the broken link I was referring to points to https://www.plus.net/apps/vulnerability/disclosure/edit/03306741
Gandalf
Community Gaffer
Community Gaffer
Posts: 27,075
Thanks: 11,161
Fixes: 1,649
Registered: ‎21-04-2017

Re: Link to "register your additional needs" is broken

Should be sorted now, all references to "register your additional needs" now have the correct link.

Thanks again for flagging! 

Anoush Mortazavi
Operations Assurance Professional
Plusnet