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Latest "Which" isp survey.............Plusnet slips down the league table.

tijara33
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Latest "Which" isp survey.............Plusnet slips down the league table.

As expected, because of the problems with access to customer support, Plusnet is no longer a "Which" best buy. Cry This is reflected in the report.
It still scores a respectable 65% but lags way behind the leading company which scores 83%. Hopefully next season Plusnet will again be a candidate for promotion. Roll_eyes
27 REPLIES 27
Gel
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Re: Latest "Which" isp survey.............Plusnet slips down the league table.

Nibiru
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Re: Latest "Which" isp survey.............Plusnet slips down the league table.

"Zen" was top rated at 83%
followed by "Utility Warehouse"  at 80%.

Quote from: Gel
Incidentally does P Net white label "John Lewis" feature in table?

Yes,  at 64%,  i.e. 1% lower than Plusnet.
Plusnet FTTC 80/20 IPv4/30, Hurricane Electric 6in4 IPv6/48, Pulse8 landline & calls, SamKnows 600N
Vigor 130 modem, pfSense 2.6.0 router, DrayTek WAPs, Devolo dLAN 500, Gigaset N300A-IP VoIP DECT
Gel
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Re: Latest "Which" isp survey.............Plusnet slips down the league table.

PeterLoftus
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Re: Latest "Which" isp survey.............Plusnet slips down the league table.

I can see PN loosing the John Lewis contract. JL need to protect their reputation  Roll_eyes
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
anniesboy
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Re: Latest "Which" isp survey.............Plusnet slips down the league table.

Result pasted from "Which", I dont think they have been a Best Buy for a while, they are in third place currently.
Zen Internet Y 83% Utility Warehouse Y 80% Plusnet 65% John Lewis Broadband 64% Post Office 59% Vodafone 58% Virgin Media 54% Sky 50% EE Broadband 49% BT 47% TalkTalk 38%
minkey
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Re: Latest "Which" isp survey.............Plusnet slips down the league table.

PeterLoftus
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Re: Latest "Which" isp survey.............Plusnet slips down the league table.

I note PN were cheapest with Sky and TalkTalk around the same price  ???QED
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
billnotben
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Re: Latest "Which" isp survey.............Plusnet slips down the league table.

Quote from: PeterLoftus
cheapest

Lowest price is the best I would say.
I don't think there is any broadband I would call cheap anymore.
Nibiru
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Re: Latest "Which" isp survey.............Plusnet slips down the league table.

When I saw the Which? review,  my first reaction was that none of my top five choices were even listed !, only the well known brands.
Plusnet FTTC 80/20 IPv4/30, Hurricane Electric 6in4 IPv6/48, Pulse8 landline & calls, SamKnows 600N
Vigor 130 modem, pfSense 2.6.0 router, DrayTek WAPs, Devolo dLAN 500, Gigaset N300A-IP VoIP DECT
Luzern
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Re: Latest "Which" isp survey.............Plusnet slips down the league table.

How Which can include Utility Warehouse is somewhat of a puzzle, since their offerings are meant to be part of a bundle of services. My general impression from reading reviews is that the elements are a very mixed bag for value. Charges being composite, there are tales of woe, when members get in to problems, or try to extricate themselves.
All that in my opinion makes acceptance of Which's opinion of very doubtful value.
No one has to agree with my opinion, but in the time I have left a miracle would be nice.
tijara33
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Re: Latest "Which" isp survey.............Plusnet slips down the league table.

Quote
All that in my opinion makes acceptance of Which's opinion of very doubtful value.

You're entitled to your opinion, as wrong as it might be. Roll_eyes
anniesboy
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Re: Latest "Which" isp survey.............Plusnet slips down the league table.

It is not an opinion from "Which" it is the result as they say.
( the latest results from our regular broadband customer-satisfaction survey.)
grahamn
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Re: Latest "Which" isp survey.............Plusnet slips down the league table.

No surprises. People, surveys and service performance are a moving feast.
Luzern
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Re: Latest "Which" isp survey.............Plusnet slips down the league table.

Quote from: tijara33
Quote
All that in my opinion makes acceptance of Which's opinion of very doubtful value.

You're entitled to your opinion, as wrong as it might be. Roll_eyes
Thank you for that ringing endorsement! Roll_eyes Roll_eyes Cheesy
Some reports here are not that glowing, bar the two 5-starred that have obvious commercial connections.
No one has to agree with my opinion, but in the time I have left a miracle would be nice.