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Kudos to a member of the Fault Team

FredinSale
Hooked
Posts: 8
Registered: ‎15-08-2016

Kudos to a member of the Fault Team

I'd like to thank [CSA Removed], a member of the Faults team who got my fault fixed. He put 2 and 2 together and made 4 because he looked at this forum about the same same time as one of his colleagues told him about a fault raised by my son who had the same problem . 

Moderator's note by Mike (Mav): CSA name removed as per Forum rules and placed in an area staff can see.

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HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,191
Thanks: 1,447
Fixes: 255
Registered: ‎25-03-2015

Re: Kudos to a member of the Fault Team

Thanks for the feedback, apologies for the delayed response. I'll make sure that feedback is passed on to the right people for you Thumbs_Up

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional