In Appreciation of Gandalf

rbz5416 · ‎16-08-2018

My switch from BT to Plusnet has been fraught with problems & just about anything that could possibly have gone wrong has done. Whilst it's been a very trying time, things are just about now on an even keel. That's in no small part to the efforts of Anoush, AKA @Gandalf. So just wanted to publicly acknowledge this.

Strat · ‎14-04-2007

Moved to 'Plusnet Feedback' from 'Everything Else'

Customer and Forum Moderator. Windows 10 Firefox 102.0 (64-bit (64-bit)

Gandalf · ‎21-04-2017

Cheers for taking the time to leave feedback and kind words here

~~Saruman~~, ~~I mean Gandalf~~, I mean I'm always happy to help.

If this post resolved your issue please click the 'This fixed my problem' button

Anoush Mortazavi
Plusnet Help Team

Townman · ‎22-08-2007

… you are supposed to be away on holiday …

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.