How Do I Report An Email Allegedly From Plusnet?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Plusnet Feedback
- :
- Re: How Do I Report An Email Allegedly From Plusne...
How Do I Report An Email Allegedly From Plusnet?
08-08-2018 6:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I received the below email allegedly from PN. The senders email address is: jdrrb@cira.ca
Unusual Login Attempt
Dear (my email address),
Security notification.
Date | IP Address | IP Address 2 | Browser |
8/8/2018 4:32:43 p.m. | 81.83.255.11 | 81.83.255.12 | Mozzila Firefox |
8/8/2018 4:32:43 p.m. IP address of your previous login differs from current IP address.
Previously you logged in from United States.
Now you`re trying to logon from 81.83.255.122, (Antwerpen , Belgium).
If previous login was yours, then ignore this message.
If it was not, then it means that someone tries to access your account.
Please confirm your identity in order to avoid account suspension.
Thanks,
Plusnet
Re: How Do I Report An Email Allegedly From Plusnet?
08-08-2018 6:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I received the same, the page the link goes to looks legit, but the addresses are all phoney looking, and located in Canada, it certainly looks like a phishing message, though I've never had one claiming to be from Plusnet before. Looks like a lot of us are receiving these, has Plusnet been hacked I wonder?
Re: How Do I Report An Email Allegedly From Plusnet?
08-08-2018 7:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have also received this email. The sender’s email address is zwriaaf@cira.ca
Re: How Do I Report An Email Allegedly From Plusnet?
08-08-2018 7:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Annie,
Mine was: <ymje@cira.ca> looks like they're using a lot of Canadian addresses.
Definitely bogus I reckon, hope no one has been taken in by them.
Re: How Do I Report An Email Allegedly From Plusnet?
08-08-2018 7:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for informing us you have received this email.
We have had some similar reports of emails which came through this evening - we are currently looking into it internally.
Could you please forward the email to "abuse@plus.net" and then delete the it for us?
Kind Regards,
Alisdair
Re: How Do I Report An Email Allegedly From Plusnet?
08-08-2018 7:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you, Alisdair. Just forwarded the email.
Re: How Do I Report An Email Allegedly From Plusnet?
08-08-2018 7:37 PM - edited 08-08-2018 7:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'd say they are spam. I got one also from wgiprqle at cira.ca
Always best to notify as many friends or family as possible. Ok, maybe I am a bit overly protective but I do IT Support for elderly in my community and we find that this sort of thing always catches them out.
..oops, sorry, it seems a member of the team has already answered..
Re: How Do I Report An Email Allegedly From Plusnet?
08-08-2018 7:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Alisdair,
Just sent mine too, with full header info.
The page their links take you to is an almost identical page to the real Plusnet webmail login page, the fraud only becomes obvious when you put your mouse over the buttons or links and you get shown ones that are definitely not from Plusnet.
Alan.
Re: How Do I Report An Email Allegedly From Plusnet?
08-08-2018 8:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
I also received this - and have forwarded it to: abuse@plus.net
It would be very helpful if this address was available on the Help and Support page, I was holding on for telephone support (online chat not available!) when I found this forum.
I presume that passwords should be changed.
Re: How Do I Report An Email Allegedly From Plusnet?
08-08-2018 8:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have received the email too. Mine was pzhz@cira.ca
Will forward to abuse@plus.net
Re: How Do I Report An Email Allegedly From Plusnet?
09-08-2018 8:04 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Note these emails need to be forwarded as an attachment.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: How Do I Report An Email Allegedly From Plusnet?
09-08-2018 11:39 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Topic locked in favour of this one.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Plusnet Feedback
- :
- Re: How Do I Report An Email Allegedly From Plusne...