Thanks for the positive feedback, I'm happy to hear it. I'll make sure your kind words are passed on to Ben and his manager. If there's absolutely anything else you need help with, just let us know.
This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems. If this post resolved your issue, please click the 'This fixed my problem' button