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Happy Customer

Posts: 1
Thanks: 1
Registered: 29-03-2017

Happy Customer

I've always had really good experiences with Plusnet, stupidly left them last year for a competitor and have returned.  We recently moved house and were getting incredibly slow speeds.  Spent an hour on the phone with the worlds most patient tech guy (Thanks Andy!) who eventually solved the problem and advised us on how to fix the problem without it costing us anything.


Wish there was a way to send in feedback directly!


Happy Customer



Plusnet Staff
Plusnet Staff
Posts: 2,125
Thanks: 362
Fixes: 115
Registered: 22-08-2015

Re: Happy Customer

Hi there, first of all a warm welcome to the community forums.


Thanks for posting your positive feedback, I'm glad to hear it! I'll be happy to pass your kind words on to Andy and his team leader, to ensure he receives the recognition he deserves.


If there's anything else we can help with, just let us know.

From when I joined the Plusnet Help Team in May 2017 my main Community account is @Gandalf.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Support