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Good service

starfry
Rising Star
Posts: 301
Thanks: 20
Fixes: 2
Registered: ‎14-09-2007

Good service

Hi just wanted to shout out support's handling of my recent line issues and subsequent regrading of my service. People often only take time out to complain, I just wanted to bounce some positive feedback your way. (Also, indirectly, I thought the Openreach enginers were most helpful, especially with things as they are at the moment). Smiles all round Smiley

4 REPLIES 4
Shep41
Pro
Posts: 435
Thanks: 164
Fixes: 6
Registered: ‎31-05-2017

Re: Good service

Wow. Plusnet have at least one happy customer..😅😅😅😅😅
jab1
Aspiring Legend
Posts: 12,255
Thanks: 3,895
Fixes: 153
Registered: ‎24-02-2012

Re: Good service

At least two, actually, @Shep41 . My limited number of problems have always been dealt with professionally and efficiently, but I tend to put my thanks against the threads created to solve them.

John
daveplus
Pro
Posts: 628
Thanks: 132
Fixes: 10
Registered: ‎25-08-2010

Re: Good service

I have never had any problem with any aspect of my PlusNet service,

 

Gandalf
Community Gaffer
Community Gaffer
Posts: 25,922
Thanks: 9,555
Fixes: 1,512
Registered: ‎21-04-2017

Re: Good service

Glad to see this and thanks for the feedback everybody Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet