Fault reporting and billing query
Re: Fault reporting and billing query
Posting on these Forums is a valid way to get assistance from Plusnet.
In order to get the right staff member to pick up you issue, you need to post on the appropriate forum in the "Help with my Plusnet services" section of the forums. This feedback forum is not necessrily patrolled by the Customer services staff.
Otherwise you can contact Plusnet via Facebook or Twitter.