Last night, with some trepidation, I went through the online process of changing product from Value to Extra on my 'other' account. It was surprisingly smooth, quick and easy, so thanks for that. However, I find it surprising that there has been no email confirmation, and no record of the transaction to be found anywhere in the Member Centre. Knowing PN as I do, I have every confidence that the change will happen seamlessly on my next billing date in two day's time, but I do think it odd that no record of the order appears to be available to the customer.
An oxymoron walked into a bar; the silence was deafening.