Disgusting service

[#1]

Not so much of a long weekend.
I'll try and get someone to look into this today for you.

[#2]

Well finally up and running after a lot of time and messing around I hope it all goes smoothly now and just waiting for the call from customer services to see what they are going to offer for all the inconvenience caused

[#3]

I can see Luke has this in-hand and will be in-touch.
Let me know if I can help in anyway.

[#4]

Ok I think he is away for a week he said he might pass it on to someone else

[#5]

Let me know if not and I'll chase this up.

[#6]

I did not hear anything yesterday

[#7]

Hi, just dropped an answer onto the ticket for you, looks like all has been working since Saturday evening? Certainly hoping that that's the case.

[#8]

I cannot understand why nobody has mentioned that the failure to turn up to do the install when it should have happened was down to Openreach.
Mekonjones, if you want to complain to OFCOM &/or anyone else then do so, but make sure you complain about Openreach. Plusnet's hand are tied, all ISPs have to use Openreach, it's a monopoly. (unless it's Virgin Media Cable).