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Discount on Home Phone line rental for broadband customers

maranello
Pro
Posts: 1,144
Thanks: 142
Fixes: 1
Registered: ‎11-01-2008

Re: Discount on Home Phone line rental for broadband customers


Thanks again Mand.
Ticket  ID: 26721226 was raised. Already got a response from CSC confirming that the switch is not normally possible, but they will pass my request through internally (presumably this means directly to you).
My other car isn't a Ferrari
maranello
Pro
Posts: 1,144
Thanks: 142
Fixes: 1
Registered: ‎11-01-2008

Re: Discount on Home Phone line rental for broadband customers


bump bump
I know it's against the rules, but the ticket (ID: 26721226) seems to have stalled - no update for over a week. Ticket does not appear to be waiting for any response from me, but I don't want it to be closed if I don'r respond within 2 weeks.
Any chance of an update soon?
My other car isn't a Ferrari
Community Gaffer
Community Gaffer
Posts: 17,713
Thanks: 702
Fixes: 167
Registered: ‎05-04-2007

Re: Discount on Home Phone line rental for broadband customers

I'll give Mand a nudge.
ps you don't need to worry about tickets closing after 14 days unless they have been passed back to you.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Discount on Home Phone line rental for broadband customers

Hi Maranello,
I've got this ticket with me personally now. It won't get closed unless you or I specifically close it so don't worry about that.
I'm just waiting for one of our lovely developers to action this for you and then I'll confirm the change. Smiley