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Disconnection of Chat Line

Posts: 2
Registered: 01-11-2015

Disconnection of Chat Line

New to plusnet contacted chat online about 8 times today kept getting cut off the chat box wasnt displayed for me to reply.  Is this a common problem Embarrassed
Rising Star
Posts: 51
Thanks: 45
Registered: 20-08-2015

Re: Disconnection of Chat Line

Was your problem regarding not having a box to type your reply in ?
I once thought that I was being cut off, until I realised that you have to click your cursor in the space at the bottom, for the box to reappear.
I put this down to my old age !