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Direct Debit Issues

JohnCT
Grafter
Posts: 59
Registered: ‎02-10-2014

Direct Debit Issues

I am new to Plusnet, coming from Idnet, simply on cost. it is not reasonable to expect the same service as Idnet (excellent) for the  same price. However it seems to be taking forever to get connected. Thankfully Sharon has taken up my case, So hopefully I will be joining sometime soon. The problem seems to be Planet's inability to handle direct debit well. I find this amazing as it is their source of income. It is obvious from what I have read that I am not alone with DD problems. I am hoping to get Plusnet to handle my other internet functions in the near future, but they will have to prove their capability first! prove their   
1 REPLY
Moderator
Moderator
Posts: 27,333
Thanks: 1,893
Fixes: 174
Registered: ‎14-04-2007

Re: Direct Debit Issues

Post split off to it's own thread.

Customer and Forum Moderator. Windows 10 Firefox 64.0 (64-bit)