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Contracting out BTOR work

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Hero
Posts: 3,250
Thanks: 1,203
Fixes: 9
Registered: ‎05-09-2016

Re: Contracting out BTOR work

I remember moving about a year before the BT privatisation; it only took four months to get a phone installed! Laugh

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Hero
Posts: 4,828
Thanks: 1,614
Fixes: 48
Registered: ‎24-02-2012

Re: Contracting out BTOR work

I remember trying to get a priority installation for my grandparents around that time @Jonpe , it took me 3 months of almost daily calls to achieve, even with medical services support.Crazy3

John
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Aspiring Pro
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Registered: ‎27-11-2013

Re: Contracting out BTOR work

Funny, I do remember many, many years ago on my last house move I'd ordered for a new line well in advance & when I got there BT hadn't even cabled the side of the street I was on and I think the whole process to actually get a line was about 3 months. Had to get a mobile for the 1st time and use that for a while. The Nokia on the left here I think. It was the new cool phone in those days on what was BT Cellnet with astronomical charges and no plans 😉

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Hero
Posts: 3,250
Thanks: 1,203
Fixes: 9
Registered: ‎05-09-2016

Re: Contracting out BTOR work

Yes, this was a new-build and BT blamed the builders for not allowing them on site to lay cables, and the builders claimed that BT didn't turn up on the dates that were made available to them.  The result was that BT lost the income generated by 172 properties for three months.  There was no mobile alternative in those days.