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Contact Us page problem

Moderator
Moderator
Posts: 18,588
Thanks: 2,888
Fixes: 238
Registered: ‎06-04-2007

Contact Us page problem

Anyone else getting the following when they try to access the Contact Us page?
Quote
Sorry there's been a problem
It looks like something has gone wrong - please try again. If you keep having problems get in touch
The server returned a "500 Internal Server Error".
Why not try one of the links below?

I was trying to get the times the COT team were available to help another member.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

7 REPLIES
Superuser
Superuser
Posts: 2,942
Thanks: 643
Fixes: 6
Registered: ‎06-04-2007

Re: Contact Us page problem

It's working ok for me
Quote

Residential cancellations
0845 140 6002
0330 123 9197
Monday to Friday: 9.00am - 8.00pm (Except Bank Holidays)
Saturday: 9.00am - 5.30pm
•You'll need your username and password handy

Phil
Destro123
Dabbler
Posts: 18
Registered: ‎03-05-2014

Re: Contact Us page problem

working ok here Mav

0845 140 6002
0330 123 9197
Monday to Friday: 9.00am - 8.00pm (Except Bank Holidays)
Saturday: 9.00am - 5.30pm
Moderator
Moderator
Posts: 18,588
Thanks: 2,888
Fixes: 238
Registered: ‎06-04-2007

Re: Contact Us page problem

It seems just an issue with Firefox 29 on my laptop as it's OK in Chrome and IE on my laptop and also FF28 on SWMBO's laptop.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Superuser
Superuser
Posts: 3,497
Thanks: 1,953
Fixes: 12
Registered: ‎10-04-2007

Re: Contact Us page problem

Try clearing the FF cache?  Tools / options / advanced / network
HTH
Moderator
Moderator
Posts: 18,588
Thanks: 2,888
Fixes: 238
Registered: ‎06-04-2007

Re: Contact Us page problem

Don't think I've ever cleared the cache on FF. What would the result of that be? Would I lose the automatic logins I have to some sites needing me to enter passwords and such again?

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,533
Fixes: 12
Registered: ‎01-12-2010

Re: Contact Us page problem

auto log in,s should be fine  , FF 29.1 remembers mine
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
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Moderator
Moderator
Posts: 18,588
Thanks: 2,888
Fixes: 238
Registered: ‎06-04-2007

Re: Contact Us page problem

Cache cleared, Contact Us  page now showing as expected.
Thanks all Smiley

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still